Customer Experience Manager

Job Description

Roles and Responsibilities :1) Adherence to the TAT for completing the

welcome calls.

2) Registration completion within the due date

3) SR closures within the TAT

4) Regular follow-ups for Payment Collections and

ensure payments are received within due date.

5) AFS sharing with customers-in co-ordination with

BO

6) Ensuring the flat readiness to schedule the

registration- In co ordination with FM

Desired Candidate Profile :

1) Graduate in any stream

2) 3-6 years experience in the CRM function

3) Real Estate experience preferred