CRM Executive – Post Sales

Job Description

Roles and Responsibilities

Should have good business communication skill-Oral and Written
Highly Energetic, helpful, and cordial approach with abilities to meet customer requirements
Should have a pleasing personality to interact with customer
Creating customer delight experience while onboarding new customers
Thorough knowledge of real estate processes of the customer lifecycle from start till end
Ensure timely completion of tasks given by head and management
Coordination with bankers, channel partners, internal team, and other departments
Replying to customers via email, messages, etc.
Ensuring timely collection of payment, following up with customer and banker for the sanction letter
Making Agreements, Demands, NOC, and other related documents
Handling Possession processes