Job | Assistant Manager / Deputy Manager – CRM

Job Description

Acts as a single point of contact for customers from purchase to possession and registration.
Handling Customer Interaction via e-mails, phone calls, personal meetings at site/ office.
Handle sites frequently for internal meetings / to meet customers & Arranging site visits for customers.
Clarifying all the queries raised by the customer with regards to the product, financial transactions, and legal matters
Interact with all internal departments for seeking clarification and status on the rules and regulations pertaining to the query
Implementation of the process laid down for dealing with customers, ensuring timely response to all their queries in a transparent manner.