Manager – CRM (Post Sales – Real Estate)

Job Description

Looking for a dynamic person who can manage a whole project’s post sales activities smoothly.

Roles and Responsibilities

1. To communicate with the clients from receiving the booking documents and give them clarity in regard to the registrations process.

2. To Collect OCR, SDR and Pre- Sanction Letter in the defined TAT for proceeding for registrations.

3. To register the booked units in the defined TAT with clear documentations.

4. To Follow up for the pending registrations & dues by sending regular communications like reminder, interest letter, etc.

5. To maintain MIS along with ageing for review.

6. To play the role of retainer for the client who is going for cancellations, to address his grievances.

7. To ensure smooth transition from registration to collections process.

Scope of work

Leading Registration Team
Handling MIS
Interdepartmental coordination
Daily Reports
Target Setting
Completing Agreement registration in given TAT